Michael Ferig

Cyber Threat Intelligence and DLP Analyst II

• Key member of Verizon's Insider Threat Operations (ITO) and Data Loss Prevention (DLP) team, safeguarding corporate assets from internal and external threats with minimal disruption.

• Conduct threat investigations using Splunk for alarm analysis and Proofpoint POET for examining outbound emails, enhancing security protocols.

• Utilize Proofpoint TAP and CLEAR for email security, inspecting inbound emails and managing phishing threats, significantly improving response times.

• Deploy Forcepoint One Endpoint for endpoint data analysis and leverage Forcepoint's network security solutions for advanced threat detection and protection.

• Implement CrowdStrike Falcon for endpoint data protection and Symantec DLP to prevent data leaks, ensuring the security of sensitive information.

• Oversee Identity and Access Management (IAM) reviews to determine user access based on in-depth investigations and develop threat use cases to detect data exfiltration, internal fraud, and sabotage.

• Coordinate incident response protocols, collaborating across teams to mitigate cybersecurity incidents.

• Collaborate with HR, Ethics, and Legal teams for in-depth investigations, ensuring that high-impact cases are handled with appropriate oversight and adherence to corporate policies.

• Prepare executive briefs and reports on high-impact cases, providing leadership with concise, actionable insights and recommendations for strategic decision-making.

• Document and improve threat operation workflows, supporting program innovation and continuous security improvement.

• Leverage IBM Resilient Incident Response to orchestrate response activities, integrating dynamic plans, severity escalation, and event notifications to effectively manage complex threats, and continuous improvement of security practices.

Network Engineer III

• Conducted surveillance and maintenance for Verizon's Global VoIP, TDM, and SS7 Switching Networks, ensuring high availability and reliability.

• Configured and optimized network equipment settings to support evolving business needs and enhance performance.

• Performed advanced troubleshooting and fault isolation, providing tiered technical support and rapid resolution of network issues.

• Led testing and diagnostics of network connections (DS0, T1, Ethernet) to maintain optimal functionality and service quality.

• Oversaw network surveillance activities, adhering to protocols and swiftly responding to alarms to prevent disruptions.

• Managed and resolved network-related incidents, coordinating with stakeholders to ensure clear communication and timely updates.

• Streamlined the trouble ticket process, enhancing efficiency in outage communication and escalation procedures.

Security and Wireless Network Engineer

• Specialized in network security operations, mitigating rogue devices and security violations to strengthen security posture.

• Analyzed critical security events with Splunk for timely threat detection and response.

• Managed and monitored the Intrusion Prevention System (IPS) for rapid incident reporting.

• Configured Cisco wireless devices to optimize connectivity and performance.

• Performed diagnostics and troubleshooting to resolve complex network issues efficiently.

• Assessed connectivity problems, ensuring seamless hardware and software operations.

• Provided expert remote support for network troubleshooting, enhancing customer satisfaction.